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Written by Family-Holidays.co.za
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Monday, 23 June 2008 |
Welcome to our Frequently Asked Questions page. Below are some common questions and we trust that the answers to these questions will be of help to you. If you have read through this page and you did not find the help you need, then please contact us at
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How do I register? - Click on Register (below the login form on the left hand side of the screen)
- complete the online form and click on "Send Registration"
- an automated response will be emailed to the email address you used in your submission
- click on the activation link within the email or cut and paste the activation link in your browser's address field
- your account is now activated and you can now login.
How do I add a listing? - Please make sure that you are a registered user (see above for steps)
- use your username and password to login
- on the left you will see a "User Menu"
- click on "Add Listing"
- complete the fields you would like to display
click on "Send" - a new page will open up to indicate the total amount of not-for-free items you selected
- our bank account details as well as a reference number are supplied as well
- your listing will now be pending until the outstanding amount is paid.
How do I change or update my information? - Login with your username and password
- click on "Directory" in the top menu or in the menu on the left
- click on the letter of the alphabet that is the same as the first letter of your business name
- you should now see your listing
- click on the "Edit" button
- you can now change or update the information.
I selected a number of not-for-free items. How do I know how much I should pay? - Once you have submitted your information a new page will open up to tell you how much is due
- If you did not write the amount or banking details down then you can email
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for an invoice.
Do I have to use your reference number on my deposit slip? - The reference number helps us to find your payment. If you use the correct reference number then we will be able to get your listing online as soon as possible.
I forgot to use the reference number on my deposit slip. What do I do know? - Email us a copy of the deposit slip or send us proof of payment.
Is it possible to only have a free listing? - Yes, it is. You will see that most of the information requested on the submission screen is free. There will be no cost, unless you select some of the not-for-free items.
How do I add a photo to my listing? - You will see that there is a "Browse" button next to "Listing Picture"
- click on the "Browse" button and find the correct picture on your computer
- select the correct picture once you have found it
- the website will automatically change the picture to the correct size.
- the picture will automatically be uploaded once you click on "Send".
Why can't I see the changes I have made? - If you have selected not-for-free items then the changes will only appear after payment was received.
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Last Updated ( Friday, 29 August 2008 )
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